I can’t wait for tomorrow. The day is almost here where my wife and I finally get to slay our “Eleanor” of concerts, for the mighty U2 plays at Rice Eccles stadium on the U of U campus, and we have GA tix. Cannot wait.
This concert slaying has been years in the making. We actually had tickets in hand to see them in 2001, but oddly enough we actually didn’t know until they were mailed to us. The short version is that I hate Ticketmaster and think they’re an abysmal distribution method. At least, they were back then. Not sure how they are to deal with now since most shows here in Utah go through an independent ticket distributer. Anyway, the morning that tix went on sale, I eagerly sat in front of the computer, finger madly clicking refresh until the page would allow me to purchase tickets. After what seemed like an hour of clicking (it was really only just a matter of minutes), the page finally let me select my tickets. I submitted all my payment information and clicked “Submit,” only to be greeted by the “page time out” error pop-up after about a minute of the payment page hanging in limbo. This happened at least 4 or 5 times before I finally threw in the towel. On the last attempt, I saw the page hanging, and just decided to wait until the site traffic died down some, and if any were left over, great! If not, sucks to be us.
So imagine my surprise when I checked our bank balance a few days later and noticed that we were in the negative. After realizing that the payment simply wasn’t going to go through, I allocated the money for the tickets to other things, like actually getting ahead on some bills. I checked the next Tuesday or so to see if the payments had come out and to see what our remaining balance was in our checking account. Our balance was a couple of hundred in the red. “WHAT?!” Quickly scanning, I saw our payment for the bills … and a few line items down was a charge from Ticketmaster. “Oh you sons of …” I called them and asked how they had managed to complete a transaction that clearly had not gone through. “Well, sir …obviously it did go through because we charged your debit card.”
“Yes … but your website never once showed a successful charge.” And I went through the whole story of entering payment info > click submit > watch page hang > page time out error > rinse > repeat. The Ticketmaster kid didn’t care. All he cared about was that Ticketmaster got their money. “Look … all I want is a refund for these tickets. You guys can’t handle a high level of traffic on your site, and I suffered the consequences for it. I had no idea that payment had gone through because I closed the page mid-way through the hang. Just refund my money please.”
The process to refund my money, I was told, would take 6-8 weeks, which, of course, is nowhere near acceptable. “That’s ridiculous. All you have to do is credit my bank account. How hard can that be? What … do you hand-deliver all the 1s and 0s one at a time? Just reverse the payment.”
No. Of course it’s not that simple. I had to write Void on the tickets, photocopy the voided tickets, fax that to Ticketmaster, then destroy the tickets (how they wanted proof of that is beyond me …), THEN they would refund my money. And yes—it took the full 6 weeks. Since that time, I have done everything in my power to avoid using Ticketmaster. Not hard in Utah, since most concerts were going through SmithsTix.
However, we now have tickets to U2, and we want to use them! This is the concert that was postponed last summer due to Bono’s back surgery. We found out about 24 hours before the show that they weren’t going to be playing, so we patiently waited for an announcement on the re-schedule. I think it was actually last August or September when we found out. The date has been circled on our calendar for a LOOOONG time, and we’ve been amped to get to the show.
Enter Mother Nature.
May in Utah is typically really warm and breezy. Typical day time temperatures range from the high 60s to the low 80s—perfect concert weather. I had actually started formulating a day-of-concert schedule when I found out the new date, assuming that the weather would be more than perfect. Well, ha ha. In true Eleanor fashion, we have had nothing but rain for about 10 days straight. There have been sightings of blue sky for about 5 minutes at a time, but the rest has all been gray, cold, and rainy. Tomorrow is not supposed to be any better, with a high of about 55 and 50% chance of rain (translation: 110% at Rice Eccles because that’s just my luck).
As if I would let a little rain stop me from going to this show, as of Friday, I have now developed a lovely throat irritation that feels like someone has slit the inside of my throat and vocal cords, then forced me to drink freshly-squeezed lemon juice. Beautiful, isn’t it?!? What fortuitous timing! How perfect! Well, guess who’s still going. Guess who’s going to stand outside at noon because he has GA tix and WILL be on the rail for this show. Guess who’s buying a poncho tonight. GUESS WHO IS GOING TO FINALLY SEE U2 TOMORROW BECA– USE ABSOLUTELY NOTHING WILL STAND IN THE WAY.
Well, okay … that’s not true. If one of my family were to get sick or become seriously injured, obviously that would take priority. I’m not that determined that I would put U2 above loved ones, and the truth is, I think they would be highly offended if one of them found out. If I were a rock star and I found out that a fan of mine put me above family, I would ragingly censure him or her for having such whacked out ethics. There is nothing that should ever come before family. Period.
However, as it stands, everyone is healthy and well, so … it’s on with the show! I will be clearing off my iPhone and making sure it is fully charged for the show so I can use it to record video and take pictures. I still stand by it as an incredible concert-recording tool. And with the prospect of the new iPhone having 1080p capability with an 8MP camera, I will more than likely upgrade when it is released. For now though, my phone is more than ideal for concerts.
Can’t wait. I’m so maniacally pumped for tomorrow.